Research

Assessment of the Technical and Programmatic Capacity of Ukrainian Civil Society Organizations Active in Consumer Targeted Activities

Report on the Assessment of the Technical and Programmatic Capacity of Ukrainian Civil Society Organizations Active in Consumer Targeted Activities conducted under the joint initiative of the European Union and UNDP “The Consumer Society and Citizen Networks project (CSCN)

EPSI – UKRAINE COUNTRY REPORT 2007

The following report constitutes a summary of results from the EPSI Rating (European Performance Satisfaction Index) National Pilot Survey in Ukraine 2007.

Class Action in the European Union

The Report covers the current situation with class action in EU with special emphasis on recent developments in EU Member States and on the pan European level in general.

Raising Consumer Awareness of Ukrainians

The survey demonstrated that quality plays a very important role in selection and purchase of goods (both food and non-food items). The majority of factors that consumers pay attention to when buying various products are connected with being confident about their quality.

Consumer Protection and Practice in the EU

Most countries in the EU before its recent expansion had adopted national laws establishing some or all of the eight consumer rights. The main purpose of action taken by the EU has been to create consistency between countries, mainly by establishing minimum requirements on specific consumer protection issues.